Question 1

What is SmileTour?

Accepted Answer

SmileTour is a professional tourism company based in Antalya, operating since 2016.

Question 2

In which regions do you provide service?

Accepted Answer

With Antalya as our main service area, we organize tours throughout Turkey and abroad.

Question 3

Do you have a TURSAB license?

Accepted Answer

Yes, we are TURSAB licensed and insured.

Question 4

What services do you offer?

Accepted Answer

We offer daily tours, cultural tours, VIP transfers, hotel reservations, yacht rentals and more.

Question 5

Can custom tours be planned?

Accepted Answer

Yes, we can create completely customized tour programs for you.

Question 6

Do you organize group tours?

Accepted Answer

Yes, we organize group tours of all sizes.

Question 7

What are your payment methods?

Accepted Answer

Credit card, bank transfer and cash payment options are available.

Question 8

What is your cancellation and refund policy?

Accepted Answer

Full refund is provided for cancellations made 48 hours before the tour date.

Question 9

Do you offer installment options?

Accepted Answer

Yes, we offer installment options on selected credit cards.

Frequently Asked Questions

General